Reference

What Governs Your Account on bk77

Your use of bk77 is subject to these legal terms, which set out your rights, our responsibilities, and how we handle your account data. Access and eligibility depend on your local law and the regions where the platform operates.

Account TermsData HandlingJurisdiction RulesContact Rights
bk77 What Governs Your Account on bk77
LEGAL CONTACT PATHS

Reach Us About Your Legal Rights

Live Chat Open the chat widget from any page in the lobby. Our support team can log a formal data or account request and confirm receipt within one business day.
Email Support Send your request to our support address from the email registered on your account. Include your account ID so we can locate your records without delay.
Account Settings Some data corrections — display name, contact number, linked wallet — can be made directly from your account settings page without contacting support.
DATA AND SECURITY PRACTICES

How We Protect and Manage Your Data

Account Security Your account is protected with OTP verification on login and on withdrawal requests. We do not store your bKash, Nagad, or Rocket PIN — only the transaction reference is logged.
Cookie Use Session cookies keep you logged in and remember your last lobby view. Analytics cookies are anonymised. You can clear them from your browser at any time without losing your account.
Data Retention We keep your account and transaction records for the period required under applicable law in your eligible region. Once that period ends, records are deleted from active systems.
Your Rights You can request access to, correction of, or deletion of your personal data by contacting support. We aim to respond to all data requests within a reasonable timeframe under applicable rules.

Common Questions About Your Legal Rights

These terms apply to anyone who opens and uses an account on bk77. Access is subject to your local law and the eligible regions where the platform operates — check that before registering.

Contact support via live chat or email from your registered address. Include your account ID. We will locate your records and send a copy through a secure channel within a reasonable period.

Yes. Send a deletion request through support. We will remove your data from active systems once any legally required retention period for your region has passed.

We log the transaction reference, amount, and timestamp for each wallet payment. Your wallet PIN is never stored on our side — only the confirmation reference from the payment provider.

We use session cookies for login security and anonymised analytics cookies for lobby performance. You can clear or block cookies in your browser settings; this will not delete your account.

Raise it with our support team first. Provide your account ID and a clear description of the issue. We will review and respond through the same channel you used to contact us.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.