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How bk77 Handles Your Personal Information

Your privacy is something we take seriously at bk77. This policy explains exactly what data we collect when you use our platform, how we use it, and what rights you have over it — with availability depending on your local law and eligible region.

Data You ControlSecure Account StoragebKash, Nagad, Rocket PrivacyContact Us Anytime
bk77 How bk77 Handles Your Personal Information
HOW WE PROTECT YOU

Data Security, Cookies, and Your Account

We use industry-standard encryption to protect data in transit and at rest. Account sessions are protected by one-time password verification, so any new device login triggers an OTP to your registered number before access is granted. Cookies on bk77 are used for session management and to remember your lobby preferences — not to track your activity across third-party sites. You can manage cookie preferences through your browser settings at any time. Personal data is retained only as long as your account is active or as required by applicable law.

Encrypted Sessions

Every login and payment action on bk77 runs over SSL encryption. Session tokens expire automatically after a period of inactivity to reduce the risk of unauthorised access.

OTP Account Access

New device logins require a one-time password sent to your registered contact. This applies whether you access via mobile browser or desktop, giving you an active check on who logs in.

Cookie Controls

We set session and preference cookies only. No cross-site tracking cookies are used. Adjust or clear them via your browser settings without affecting your saved account data.

Data Retention Schedule

We keep your data while your account is open and for the period required by applicable regulations after closure. You can request a copy of what we hold by contacting support.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have questions about how your data is handled, want to update your account details, or need to submit a formal data request, our support team is available to help. Reach out through any of the channels below and we will respond as quickly as we can.

Live Chat Start a chat session from inside your account dashboard. Our team handles data queries alongside general account support during available hours.
Email Support Send your privacy-related request to our support email. Include your registered account name so we can locate your record and respond accurately.
Account Help Centre The Help Centre inside your account covers common data questions — including how to update contact details, review saved payment methods, and close your account.

Common Questions About Your Privacy at bk77

Here are the questions we hear most often about how your personal data is handled. If your question is not covered here, reach out through live chat or email and we will get you a direct answer.

We collect your name, email address, date of birth, and contact number at registration. Payment method identifiers — such as your bKash or Nagad wallet reference — are added when you make your first deposit.

We do not sell your data. We share payment references with processors like bKash, Nagad, and Rocket only to complete transactions. Those partners operate under the same data-protection standards we apply.

Contact our support team via live chat or email with your registered account name. We will compile and send your data summary within the timeframe required by applicable regulations in your region.

Yes. Log into your account, go to account settings, and update your contact details directly. For changes to identity documents or registered payment methods, contact support for verification steps.

We begin deleting non-compliance data when you close your account. Some records are retained for the period required by law in your eligible region. Support can clarify what applies to your account.

Transaction references are stored in encrypted form. We never store your wallet PIN or full credentials. Payment data is accessible only to authorised staff for verification and reconciliation purposes.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.